How long does it take to receive my order?
The delivery time is about 14 working days. In case you experience any delays, we recommend contacting your local post office to check if the package might have arrived already. If the package is not there, please send us an e-mail with your order details, so we can help out.
Do you ship the parcels with a tracking number?
Yes, we do. Each order will be shipped with a tracking number. You will b able to monitor your shipment online once it is shipped.
How to use promo codes?
Simply enter your promo code at the end of the check out for the discount to be applied on the order.
How to return or get a refund if I am not happy with my order?
Please contact us directly at firstname.lastname@example.org, so we can quickly resolve the situation for you.